Privacy Policy for E Bike Tours LA
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ebiketoursla.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we gather information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information on how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
Log Files: Track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information that we collect to fulfill orders placed through the Site (processing payment information and providing confirmations or receipts). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
Provide you with information or marketing materials related to our tours, in line with your preferences.
We use the Device Information that we collect to help us identify potential risk and fraud (particularly IP addresses) and generally improve and optimize our Site. For example, we use analytics to understand how customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We use Google Analytics to understand how our customers use the Site—read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here.
To opt out of targeted advertising:
You may also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, please contact us through the contact information provided below.
Additionally, if you are a European resident, we process your information to fulfill any contracts we may have with you (for example, if you place an order), or to pursue our legitimate business interests listed above. Please note that your information will be transferred outside Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us by email at [your email] or by mail at:
E Bike Tours LA
ATT: Privacy Compliance Officer
3306 Glendale Blvd, Suite 2
Los Angeles, CA, United States